Your privacy matters to us. This policy explains exactly what data Super Win collects, why we collect it, how we use it, and what rights you have over your personal information as a player in Bangladesh.
Privacy at a Glance
These six cards cover the most important points. The full policy is below — please read it carefully before using the Super Win platform.
Super Win does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays within the Super Win ecosystem and is only shared where strictly necessary to operate the platform.
Every connection to Super Win is protected by SSL encryption. Whether you are logging in, making a deposit, or updating your account details, your data travels securely between your device and our servers at all times.
Super Win players have the right to access, correct, and request deletion of their personal data. If you want to know what information we hold about you or want something changed, just contact our support team.
Super Win does not store full payment credentials on its servers. Payment processing is handled through secure, verified channels. Your bKash, Nagad, or bank details are protected at every step of the transaction process.
Super Win uses cookies to keep you logged in, remember your preferences, and improve platform performance. We do not use cookies to track your activity outside of the Super Win platform or to build advertising profiles.
Super Win will only send you promotional emails or messages if you have opted in to receive them. You can unsubscribe from marketing communications at any time through your account settings or by contacting support.
Super Win is committed to protecting the privacy of every player who uses the platform. This Privacy Policy explains how Super Win collects, uses, stores, and protects your personal data when you register an account, make deposits or withdrawals, play games, or interact with any part of the Super Win platform.
We understand that privacy is important to players in Bangladesh. When you share your personal information with Super Win, you are trusting us to handle it responsibly. This policy is written in plain language so you can understand exactly what happens with your data — no legal jargon, no vague statements.
This policy should be read alongside the Super Win Terms and Conditions. Together, these documents form the complete agreement between you and Super Win regarding your use of the platform and the handling of your personal information.
Super Win collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and in some cases from third-party verification services. Here is a breakdown of the types of data we collect:
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, National ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account updates |
| Financial Data | bKash/Nagad number, bank account details, transaction history | Deposit and withdrawal processes |
| Technical Data | IP address, device type, browser, operating system | Automatically on site visit |
| Usage Data | Games played, bets placed, session duration, login times | Automatically during platform use |
| Verification Data | ID document images, selfies for identity checks | KYC verification process |
| Communications Data | Support chat logs, email correspondence | When you contact Super Win support |
Super Win only collects data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.
Super Win uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that go beyond what is described here. The main purposes for which we process your data are:
Super Win processes your personal data on the following legal grounds:
Where processing is based on consent, withdrawing your consent will not affect the lawfulness of any processing that took place before the withdrawal. It also will not affect processing carried out on other legal grounds.
Super Win does not sell your personal data to third parties. We share your data only in the following limited circumstances and only to the extent necessary for the stated purpose:
All third parties with whom Super Win shares data are required to handle that data securely and in accordance with applicable data protection standards. Super Win does not permit third parties to use your data for their own marketing purposes.
Super Win takes the security of your financial information very seriously. When you make a deposit or request a withdrawal, your payment details are transmitted over encrypted connections directly to the relevant payment processor. Super Win does not store full payment credentials — such as complete mobile wallet PINs or full bank account numbers — on its own servers.
Transaction records, including amounts, dates, and payment method references, are retained as part of your account history. This is required for accounting purposes, dispute resolution, and compliance with anti-money laundering regulations.
Super Win uses your payment data only to:
Super Win uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. Super Win uses the following types of cookies:
Super Win does not use third-party advertising cookies or tracking pixels that follow your activity outside of the Super Win platform. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.
Super Win retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal data retention policies. The general retention periods are as follows:
When data is no longer required for the purposes for which it was collected and no legal retention obligation applies, Super Win will securely delete or anonymise it. You can request early deletion of your data subject to any applicable legal retention requirements — see Section 9 for details.
As a Super Win player, you have the following rights in relation to your personal data. To exercise any of these rights, contact Super Win support with your request. We will respond within a reasonable timeframe and in any case within 30 days.
Request a copy of the personal data Super Win holds about you, including how it is used and with whom it is shared.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Request that Super Win limits how it uses your data in certain circumstances, such as while a dispute is being resolved.
Request a copy of your data in a structured, machine-readable format so you can transfer it to another service provider.
Object to processing of your data based on legitimate interests, including profiling for direct marketing purposes.
Super Win implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While Super Win takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password, do not share your login credentials, and contact support immediately if you suspect your account has been compromised.
Super Win is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register an account or use the Super Win platform in any way.
If Super Win becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be permanently closed. Any funds in the account at the time of closure will be handled in accordance with the Super Win Terms and Conditions.
If you believe that a minor has registered an account on Super Win, please contact us immediately at [email protected] so we can investigate and take appropriate action.
Super Win will only send you promotional emails, SMS messages, or in-platform notifications about bonuses, offers, and new games if you have explicitly opted in to receive marketing communications during registration or through your account settings.
You can opt out of marketing communications at any time by:
Opting out of marketing communications will not affect transactional messages such as deposit confirmations, withdrawal notifications, or important account security alerts. These are sent regardless of your marketing preferences because they are necessary for the operation of your account.
Super Win does not share your contact details with third-party marketers. Any promotional communications you receive will come directly from Super Win.
Super Win may update this Privacy Policy from time to time to reflect changes in how we handle data, changes to the platform, or changes in applicable law. When updates are made, the revised policy will be published on this page with an updated "Last Updated" date.
For significant changes that materially affect how your data is used, Super Win will make reasonable efforts to notify registered players via email or an in-platform notification before the changes take effect. For minor updates, publication on this page is sufficient notice.
Continued use of the Super Win platform after a revised Privacy Policy has been published constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and contact support to arrange account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Super Win handles your personal data, please get in touch with the support team. We are available 24 hours a day, 7 days a week.
For data rights requests specifically — such as access, correction, or deletion requests — please email with the subject line "Data Rights Request" and include your registered account details so we can verify your identity and process your request efficiently.
Play With Confidence
Register your free account in minutes. Deposit via bKash or Nagad, play your favourite games, and withdraw fast — all with the confidence that your personal data is safe with Super Win.
18+ only. Please gamble responsibly. Responsible Gaming